About Me

Here's few things about me...

Yukti Mulani

BIO

With a robust technical background and a passion for innovation, I am a highly skilled Software Developer poised to make impactful contributions in the field of computer programming and analysis. Currently pursuing an Advanced Diploma in Computer Programming and Analysis at Seneca College, Toronto, I am set to graduate in August 2024. My academic journey has been complemented by hands-on experience through internships at leading organizations such as the Royal Bank of Canada and Everlink Payment Services.

Royal Bank of Canada

Technical Systems Analyst

Implemented enhancements, improving incident ticket creation efficiency by 30%.Developed and enforced policies for the software development life cycle.Reduced server incidents by 10% through security measure improvements.Conducted quality assurance reviews and system tests.Enhanced data analysis by 25% through effective requirements gathering and client consultations.

Everlink Payment Services

Technical Analyst

Increased testing efficiency by 20% through test script creation for payment networks.Reduced downtime by 15% via troubleshooting with Webfastest Simulator.Contributed to policy and procedure development to minimize security risks.Received Bravo Awards for task completion ahead of schedule.

The Home Depot

Front End Associate

Resolved 30 customer issues daily, improving resolution time by 20%.Ensured 99% uptime by promptly fixing cash register glitches.Enhanced service delivery, earning five commendations for maintaining store operations during staff shortages.